Retirement and Long-Term Care Outbreak Bulletin for April 5, 2020


Under the Ontario Health Protection and Promotion Act (HPPA), Public Health is required to follow up on reports of suspected and/or confirmed outbreaks of enteric and respiratory illnesses in retirement and long-term care homes. The list below provides an up-to-date list of current outbreaks at Wellington-Dufferin-Guelph area retirement and long-term care homes.

  • Please call our call centre (1-800-265-7293 x7006) for questions related to COVID-19. If you have any COVID-19 related questions that require healthcare decision making, please call our healthcare provider backline at 1-800-265-7293 x7011.
  • Please call 1-800-265-7293 x 4752 for outbreaks and for other respiratory disease questions.
  • Please call Kyley Alderson, at 1-800-265-7293 x 4208 if you require additional support related to COVID-19 and you are unable to access the support you need through our call centre.
  • Please continue to check our website ( for the latest information and updates.


* New information since last posting

Facility Name

Type of Facility & Affected Area

Date Declared

Date Declared Over

Type of Outbreak Organism (if identified)

Avalon Care Centre

355 Broadway, Orangeville

Long Term Care Home March 25   Respiratory

Caressant Care

215 Eliza St, Arthur

Long Term Care Home March 24   Respiratory - Enterovirus

Caressant Care

24 Louise St, Harriston

Long Term Care Home March 7   Respiratory

Dufferin Oaks

151 Centre St, Shelburne

Long Term Care Home March 31   Respiratory - COVID-19

Elliott Community

168 Metcalfe St, Guelph

Retirement Home -Ellington March 29   Respiratory

Guelph General Hospital

115 Delhi St, Guelph

Hospital March 26   Respiratory - COVID-19

Headwaters Health Centre

100 Rolling Hills Dr, Orangeville

Hospital March 31   Respiratory - COVID-19

Heritage River Retirement Home

25 Wellington Dr, Elora

Retirement Home March 23   Respiratory - RSV

Homewood Health Centre

150 Delhi St, Guelph

Manor 1, Manor 2, MacKinnon units April 1   Respiratory - COVID-19

Morriston Park Nursing Home

7363 Calfass Rd, Puslinch

Long Term Care Home March 23 *April 4 Respiratory

Norfolk Manor

128 Norfolk St, Guelph

Retirement Home March 31   Respiratory - COVID-19

Royal Terrace

600 Whites Rd, Palmerston

Long Term Care Home March 12   Respiratory - Enterovirus, Rhinovirus

St. Joseph’s Health Centre

100 Westmount Rd, Guelph

Apple Blossom Unit March 31   Respiratory - COVID-19

St. Joseph’s Health Centre

100 Westmount Rd, Guelph

Rosewood Unit April 2   Respiratory - *COVID-19

Wellington Terrace

474 Charles Allan Way, Fergus

Long Term Care Home April 3   Respiratory - *General respiratory outbreak in whole facility; COVID-19 in Maple Ridge unit


Food Recall Alerts

For the list of the most recent public advisories for high-risk food recalls, please visit the Canadian Food Inspection Agency (CFIA) website.